UPDATED COVID-19 Visitor Guidelines and Restrictions

Utah Cancer Specialist Clinics Visitors Policy:

Utah Cancer Specialists is taking a pro-active approach to addressing Coronavirus (COVID-19).  We have written new procedures and adapted policies to protect patients, family and staff as much as possible.


What we have done:

  • Working from facts, not fear. UCS is continually monitoring CDC and Utah Dept of Health updates to keep you protected as much as possible.

  • Vigilant hand hygiene and increased disinfection and cleaning of chairs, common areas etc.

  • All staff and patients/families are screened for potential exposure and illness and if discovered, are isolated.

  • Minimizing the number of people who enter the clinics.

  • Gowns/masks as we deem appropriate for your protection.

What to expect:

If you have an appointment at any Utah Cancer Specialists clinic, we ask that you help us to protect you and others. 

  • Before appointments reminders:  you will see and hear changes to our appointment reminders.

    • Should you feel ill, please call the clinic ahead of time.  Based upon your symptoms, a nurse can help to determine if you should keep your appointment.

    • We are limiting our visitors and guests.  We understand this is a hard time and are willing to work with you; however it is in the best interest of all patients to limit access to our clinical areas.   We recommend that our new patients limit guests to two, and our established patients to one.

  • Health screening procedures:  every patient and guest will be asked specific questions related to Coronavirus:

    • Do you have a cough?

    • Are you feeling short of breath?

    • Do you have a fever?

    • Have you traveled in the last 14-21 days? If so, where?

  • Any patient with a cough will be provided a mask.  We are sorry that we cannot give masks to family and/or friends and ask kindly that sick visitors do not come to the clinics.

  • If yes to some of our screening questions, you may be asked to accompany a staff member to a private room for further health screening.

UCS will not be performing COVID-19 testing.  Should our medical staff feel you need to be assessed and tested, you will be referred to a testing center.

It is a difficult time and we want to do our very best to ensure your safety.  As the environment changes, so will we, and we will re-assess all above precautions every 30 days.

For further information on the symptoms and/or treatment of Coronavirus, please access the CDC website: Click Here or Utah Department of Health: Click Here


Additional COVID-19 resources:

If you think you are sick: Click Here

COVID-19 Self Checker Link: Click Here
The purpose of the Coronavirus Self-Checker is to help you make decisions about seeking appropriate medical care.

Utah Department of Health COVID-19 information line: 1.800.456.7707
Utah Department of Health website: Click Here


Visitor Restrictions:


Only ONE (1) visitor allowed for new and existing patient visits.


New restrictions implemented in all Utah hospital systems.

COVID-19 Phase -3 Restrictions and Updates for Intermountain Medical Center (IMC), Salt Lake Clinic, Jordan Valley Cancer Center, Utah Valley Medical Center.

This update is ONLY for those Utah Cancer Specialists clinics located inside the hospital.

NO hospital visitors will be allowed except in the following circumstances:

Only ONE (1) visitor allowed for:

  • Patients who have an appointment at a hospital-based clinic, laboratory or radiology department, or visiting the Emergency Department’.
  • Patients with disruptive behaviors or altered mental status (where caregiver provides safety/information)
  • Patients undergoing surgery or procedures — one visitor who must leave the hospital as soon as reasonable after the procedure.

UCS coronavirus update October 2020

Utah Cancer Specialists will continue to screen patients verbally for COVID-19 symptoms at entrances to all of our facilities. You will be asked a series of medical questions and have your temperature taken before being seen.

We are asking everyone to wear medical face masks while visiting the clinic at all times.

Additional precautions have been implemented to protect our patients who are uniquely vulnerable to the coronavirus disease. These include:

  • Making changes to our workforce. Employees whose presence in the clinic is not deemed essential are working remotely.
  • Limiting work meetings and social gatherings at UCS.
  • Canceling unnecessary business travel, domestic and international.
  • Clinics and offices continue to be cleaned and sanitized throughout the day to reduce the risk of infection.
  • Canceling community relations participation and patient services to reduce the spread of infection.
  • Rx oral pharmacy continues to provide medications, limiting the risk of patient exposure; most oral prescriptions can be mailed to your home or dispensed at the clinic. We are also continuing to provide research drugs to our patients participating in clinical trials.

You can protect yourself and prevent the spread of infection by:

  • Refraining from touching your eyes, nose, or mouth with unwashed hands.
  • Washing your hands often for at least 20 seconds with soap and water or using an antiseptic hand gel.
  • Avoiding crowded areas.

If you have specific questions related to an upcoming appointment, we encourage you to contact the clinic where you are currently receiving care.

For more information, please visit: www.cdc.gov