UPDATED COVID-19 Visitor Guidelines and Restrictions

Dear Patients and Families,

Effective March 20, 2020, Utah Cancer Specialists has implemented new restrictions on visitation to ensure a healthy and safe environment for patients, staff, and visitors amid the outbreak of novel coronavirus (COVID-19). Out of an abundance of caution, we are making an addition to the original precautions instituted on the said date.: March 12, 2020

Utah Cancer Specialist Clinics Visitors Policy:

In line with the recommendations of the CDC and local hospitals we are recommending that patients and/or visitors wear cloth face coverings when coming to our clinics to help slow the spread of the virus.


We are continuing our efforts to safeguard the health and safety of our patients, physicians, and staff as this pandemic evolves.

What you need to know when you visit our clinics:

  • When you receive your patient reminder call, please listen carefully, as the recorded message contains important information you need to know before you arrive.

Patient Screening:

  • All patients/families will be screened for potential exposure and illness.
  • If you are experiencing cold or flu symptoms such as a fever above 100.4 degrees, cough, or runny nose, or if you feel short of breath, please call your primary care physician and call our office before coming for your scheduled appointment.

Our stringent screening protocols at all UCS locations have been effective.

Visitor Restrictions:


Only ONE (1) visitor allowed for new and existing patient visits.

Steps taken to ensure the safety and wellbeing of every patient:

  • Everyone entering our clinic locations is asked to wear a protective face mask or face covering (homemade masks are acceptable for patients and visitors). We will provide a mask to patients and approved visitors who do not have one. Our staff members are wearing masks as well. The State of Utah is now providing a mask for every citizen. coronavirus.utah.gov. Simply fill out the form and they will send you a mask by mail.
  • Our Rx Oral Pharmacy continues to dispense medications. to limit the risk of patient exposure, most oral prescriptions can be mailed to your home or dispensed at the clinic. We are also continuing to provide research drugs to our patients participating in clinical trials.
  • Our clinics and offices continue to be cleaned and sanitized throughout the day to reduce the risk of infection.

More information regarding Utah Cancer Specialists’ COVID-19 policy may be found here.

For further information on the symptoms and/or treatment of Coronavirus, please access the CDC website: Click Here or Utah Department of Health: Click Here.

New restrictions implemented in all Utah hospital systems.

COVID-19 Phase -3 Restrictions and Updates for Intermountain Medical Center (IMC), Salt Lake Clinic, Jordan Valley Cancer Center, Utah Valley Medical Center.

This update is ONLY for those Utah Cancer Specialists clinics located inside the hospital.

NO hospital visitors will be allowed except in the following circumstances:

Only ONE (1) visitor allowed for:

  • Patients who have an appointment at a hospital-based clinic, laboratory or radiology department, or visiting the Emergency Department’.
  • Patients with disruptive behaviors or altered mental status (where caregiver provides safety/information)
  • Patients undergoing surgery or procedures — one visitor who must leave the hospital as soon as reasonable after the procedure.

Utah Cancer Specialists is taking a pro-active approach to addressing Coronavirus (COVID-19).  We have written new procedures and adapted policies to protect patients, family and staff as much as possible.

What we have done:

  • Working from facts, not fear. UCS is continually monitoring CDC and Utah Dept of Health updates to keep you protected as much as possible.

  • Vigilant hand hygiene and increased disinfection and cleaning of chairs, common areas etc.

  • All staff and patients/families are screened for potential exposure and illness and if discovered, are isolated.

  • Minimizing the number of people who enter the clinics.

  • Gowns/masks as we deem appropriate for your protection.

What to expect:

If you have an appointment at any Utah Cancer Specialists clinic, we ask that you help us to protect you and others. 

  • Before appointments reminders:  you will see and hear changes to our appointment reminders.

    • Should you feel ill, please call the clinic ahead of time.  Based upon your symptoms, a nurse can help to determine if you should keep your appointment.

    • We are limiting our visitors and guests.  We understand this is a hard time and are willing to work with you; however it is in the best interest of all patients to limit access to our clinical areas.   We recommend that our new patients limit guests to two, and our established patients to one.

  • Health screening procedures:  every patient and guest will be asked specific questions related to Coronavirus:

    • Do you have a cough?

    • Are you feeling short of breath?

    • Do you have a fever?

    • Have you traveled in the last 14-21 days? If so, where?

  • Any patient with a cough will be provided a mask.  We are sorry that we cannot give masks to family and/or friends and ask kindly that sick visitors do not come to the clinics.

  • If yes to some of our screening questions, you may be asked to accompany a staff member to a private room for further health screening.

UCS will not be performing COVID-19 testing.  Should our medical staff feel you need to be assessed and tested, you will be referred to a testing center.

It is a difficult time and we want to do our very best to ensure your safety.  As the environment changes, so will we, and we will re-assess all above precautions every 30 days.

For further information on the symptoms and/or treatment of Coronavirus, please access the CDC website: Click Here or Utah Department of Health: Click Here


Additional COVID-19 resources:

If you think you are sick: Click Here

COVID-19 Self Checker Link: Click Here
The purpose of the Coronavirus Self-Checker is to help you make decisions about seeking appropriate medical care.

Utah Department of Health COVID-19 information line: 1.800.456.7707
Utah Department of Health website: Click Here