Current Job Openings

Patient Services Representative, Jordan Valley

Non- Exempt –Full Time

GENERAL STATEMENT OF DUTIES: Greets, instructs, directs, schedules and gathers insurance information for patients and visitors. Serves as a liaison between patient and medical support staff.  Work is performed in reception area. Involves frequent contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people.

QUALIFICATIONS AND EXPERIENCE:

Knowledge, Skills & Abilities:

Knowledge of business office procedures. Excellent grammar, spelling and punctuation in order to accurately input patient information.  Skill in operating a computer and photocopy machine, greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak in a clear and concise manner, read, understand and follow oral and written instructions, Ability to sort and file materials correctly by alphabetic or numeric systems, Ability to establish and maintain effective working relationships with patients, employees and the public. One year of work experience in a medical office setting, with a knowledge of medical terminology is preferred.

EDUCATION/TRAINING REQUIREMENTS: High school graduation or GED.

AA/EOE

Patient Services Representative, Provo

Non- Exempt –Full Time

GENERAL STATEMENT OF DUTIES: Greets, instructs, directs, schedules and gathers insurance information for patients and visitors. Serves as a liaison between patient and medical support staff.  Work is performed in reception area. Involves frequent contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people.

QUALIFICATIONS AND EXPERIENCE:

Knowledge, Skills & Abilities:

Knowledge of business office procedures. Excellent grammar, spelling and punctuation in order to accurately input patient information.  Skill in operating a computer and photocopy machine, greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak in a clear and concise manner, read, understand and follow oral and written instructions, Ability to sort and file materials correctly by alphabetic or numeric systems, Ability to establish and maintain effective working relationships with patients, employees and the public. One year of work experience in a medical office setting, with a knowledge of medical terminology is preferred.

EDUCATION/TRAINING REQUIREMENTS: High school graduation or GED.

AA/EOE

Oncology Medical Billing Specialist

Non- Exempt –Full Time

GENERAL STATEMENT OF DUTIES: This position is part of a team that is responsible for managing medical insurance claims. Duties may include phone calls being made to the insurance company and/or patient to resolve denials and unpaid claims.  Incoming customer service calls will be included in daily responsibilities.  The Accounts Receivable Team should strive for expertise in insurance reimbursement and establish open communication with third party payers.  This position may require specialization in claims management for areas such as drug reimbursement, radiology, lab, radiation services, payer policy review, CMS compliance.

QUALIFICATIONS AND EXPERIENCE:

Knowledge, Skills & Abilities:

Two years physician billing experience preferred.  Understanding of medical billing process and insurance claims, reimbursement, and knowledge of explanations of benefits required. Must be able to work independently and within a team.  Excellent customer service and communication skills a must. General understanding of medical terminology, physician coding, commercial, Medicaid & Medicare medical insurance coverage.

EDUCATION/TRAINING REQUIREMENTS: High school graduation or GED, with two years of experience.

AA/EOE

Clinical Research Coordinator, Cancer Center

Non- Exempt –Full Time

GENERAL STATEMENT OF DUTIES: The Research Coordinator serves as a member of the research team at Utah Cancer Specialist (UCS) Oncology Research Program. The incumbent recruits’ patients to UCS’s approved protocols, will adhere to SOPs, GCP, ICH, HIPAA, NIH, FDA regulations. The Research Coordinator duties will include but not be limited to recruitment, consent, data entry, record management, lab processing, screening.   The incumbent will be required to interact with all departments within UCS and outside entities and exhibit behavior consistent with our UCS mission statement.

QUALIFICATIONS AND EXPERIENCE:

Knowledge, Skills, and Abilities: Well-developed interpersonal skills and the ability to work well independently as well as with co-workers, peers, supervisors and physicians.         Ability to effectively and efficiently handle multiple tasks simultaneously with precision and adapt to changes in responsibilities and workloads. Must be professional, possess a high degree of urgency and self-motivation, and have a strong work ethic.  Applicant must have experience using basic computer programs including word processing, database, spreadsheet applications and e-mail.   Knowledge of electronic data capture vendors, IWRS, imaging transfer programs are preferred.  Requires excellent skills in medical terminology.  Previous experience with lab processing and handling preferred.

EDUCATION/TRAINING REQUIREMENTS:   High School or equivalent required. Bachelor’s degree in a health-related science field preferred however; will consider years of equivalent research experience.  Prior research experience required, preferable in oncology. Previous healthcare experience preferred.  Competitive salary based on experience.  Competitive benefits package and continual training in the expansive field of Oncology.

AA/EOE

Staff Pharmacist, Granger

Exempt –Full Time

The investigational drug department provides collaborative and comprehensive pharmacy services to support clinical drug trials while ensuring adherence to study protocol and all regulatory and legal requirements. The investigational pharmacist is responsible for all facets of medication order verification, dispensing and documentation process for investigational drugs, conventional chemotherapy and supportive care medications provided by the IDS. The pharmacist will be actively involved in the provision of pharmaceutical care including assisting with patient interviews, maintenance of current medication lists, providing patient medication education, providing drug information to the healthcare team and patients. The pharmacist will practice with a high degree of autonomy, guided by IDS SOPs and quality assurance verification guidelines. Responsible for daily supervision of staff assigned to medication preparation, dispensing, and operation of the IDS in accordance with all applicable rules and regulations.

DUTIES AND RESPONSIBILITIES:

1. Responsible for verification of medication orders including accuracy of dosages and calculations, review of basic patient eligibility criteria, including but not limited to accurately signed / dated study consent form(s), laboratory values within treatment criteria, all appropriate tests have been completed, resolution of known toxicity from previous chemotherapy, and an absence of serious known drug interactions.
2. Responsible for directly overseeing the preparation and dispensing of all medications from the IDS, including supervision of certified pharmacy technicians during preparation of IV admixtures and oral medication dosages, insuring compliance with all steps of the double-check verification process prior to releasing dosages from the IDS.
3. Provide pharmaceutical care including patient medication and supportive care counseling, and drug information to the healthcare team and patients.
4. Responsible for facilitating departmental communication by demonstrating a professional, positive and helpful attitude in interactions with co-workers both internal and external to the IDS.
5. Oversee drug inventories including documentation of current inventory, projection of expected usage in concert with ordering, receiving, storage and dispensation tracking of Phase I and conventional medications.
6. Assist pharmacy technicians in maintaining adequate investigational documentation, records, weekly inventory, and interactions with study personnel.
7. Review new protocols, protocol amendments and associated forms.
8. Maintain and generate reports using the IDS drug accountability program.
9. Contribute to the effective operation of the pharmacy department. Requires accurate medication computer order entries and accurate maintenance of reported patient home medications in the EMR.
10. Provide limited on-call coverage outside of normal business hours for the IDS drug storage temperature monitoring system.
11. Maintain licensure, education and competency requirements for current job title and position. Requirements include current state pharmacist licensure in good standing and certificates from required continuing education (ACPE accredited courses) when requested.
12. Other duties as assigned.

QUALIFICATIONS:

1. Education: Graduate of an ACPE accredited School of Pharmacy.
2. Licenses: Current State of Utah Pharmacy license
3. Experience: Two years hospital/clinic pharmacy experience. Sterile compounding certification preferred. Chemotherapy or hazardous compounding certification preferred. Prior experience in clinical trials and management of investigational drugs preferred. Specialty residency in oncology and/or current BPS Board Certified Oncology Pharmacist (BCOP) preferred.

SPECIAL EQUIPMENT REQUIREMENTS OR SKILLS REQUIRED:

1. Familiarity with sterile compounding requirements for chemotherapy agents, USP<797>, USP<800>, laminar airflow hood(s) / biological safety cabinet(s); telephone and copier / scanner / facsimile machine.
2. Computer skills, including use Microsoft^© Office products, including Word, Excel, Power Point and Access. Familiarity with the use of electronic medical record programs, pharmacy software programs and IRT systems.
3. Knowledge of Good Clinical Practice (GCP) principles.
4. Bilingual advantageous.

AA/EOE

Patient Advocate, Cancer Center

Non-Exempt –Full Time

GENERAL STATEMENT OF DUTIES: Acts as a liaison between the patient, billing and clinic staff. Orients new patients and resolves patient problems. Arranges for financial assistance for patients in need.

DUTIES AND RESPONSIBILITIES:

• Educates patients on services, insurance, etc.
• Gathers new patient information.
• Verifies patient insurance information and inputs same into PMS System. Identifies insurance problems before patient is seen.
• Identifies patients needing referrals and receives authorization before service is given.
• Understands and maintains authorization for ongoing treatment.
• Follows up on phone calls from billing office and resolves billing issues.
• Arranges for indigent coverage and drug replacement coverage as needed
• Meets with any patients owing a patient balance before they are seen by a physician.
• Sets up patient payment plans.
• Attends meetings as requested.
• Other duties as assigned.

QUALIFICATIONS AND EXPERIENCE:

Knowledge, Skills & Abilities:

 Two to three years working in a medical office setting. Front office and/or billing experience required.

EDUCATION/TRAINING REQUIREMENTS:

 High School Diploma required.

Some College preferred

AA/EOE